Palmer Tire & Auto Service

Tire Shops in Decatur, Illinois

4.7 (143)

CategoryTire Shops Β· Auto repair shop, Mechanic, Wheel store
Address3091 N Water St, Decatur, IL 62526
AreaDecatur, Illinois
Phone(217) 875-4266
Google rating 4.7 (143)

Hours

Monday8 am–5 pm
Tuesday8 am–5 pm
Wednesday8 am–5 pm
Thursday8 am–5 pm
Friday8 am–5 pm
SaturdayClosed
SundayClosed

About Palmer Tire & Auto Service

Our business is in its second generation of family ownership, under Sid Palmer.

Palmer Tire & Auto Service was founded in 1982 by Sid's dad, Robert Palmer, who wanted to open an automotive service center founded on trusting relationships and taking care of the customer first. This turned out to be a good business model that fostered growth and led to the inclusion of sons Sid and Brian Palmer. In 2002, Sid accepted the role of service manager and his brother, Brian, moved to sales and accounting. In September 2015, Brian became the overseer of another shop.Original founder Robert remains an active part in the business operation.

Today, the family continues to provide automotive service with a personal touch.

Is this your business? Claim this listing to update details, add photos and get a verified badge; every verified claim gives $1 to charity. Want more customers? Feature it at the top of tire shops in Decatur.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Alex Torres 2 months ago

Ball joint went out on my car leaving me stranded. Called Palmer, they quickly assessed the situation. Recommended Richards towing (also highly recommend). My car was picked up at 9:30 a.m. repaired by 2:00pm, completed quickly for less than originally estimated. Couldn't be happier. 5 stars!!! Good communication, fair estimate, quick repair, good work....can't say enough good things about them. Ty Palmer!

Kaite R 3 months ago

Sid and all of his staff are amazing people. Sid himself was an incredible person. We were passing through town and had a flat tire. After being towed to Palmers, we were told they didn't have the correct size we needed, but he was willing to have one installed if we bought it from Walmart. During the time we waited, he and his staff took the time to talk to me, my son, and our dogs. Everyone was so kind. I had the honor of hearing the story of Sid and Theresa's son, Logan. A story I'll remember forever, and I'm grateful Sid shared his memory with us. Once all was said and done, Sid refused to let us pay, or gift him any cash. He thanked us for our service, and we thanked him for his son's. I wish every mechanic was as kind and helpful as Sid and his shop.

Lisa Archer 6 months ago

I had a TPMS light come on in the rental car. Jesse put air in the tire and checked the other 3, but the one was still losing air. Sid Palmer was wonderful to work with - although he was unsure if a new tire would arrive in time before my departure, he offered me a good used tire and when they went to put it on, they found a nail right in the middle of my tread. Instead of changing the tire and charging me for it, they repaired my current tire and sent me on my way, saving me a bunch of money! I appreciate the honesty and wish I could use them as my local go-to car service center. Everyone was so kind and helpful. It was refreshing to experience that kind of customer service.

Sekinah Harris 7 months ago

Excellent family own business. Everyone was very kind. I needed a quick tire repair to make it home to Ms on a Friday. None of the BMW dealers in the area had a tire in my size available until the following week. They repaired my tire and it held up for drive home. It probably could have held up alot longer, but as recommended, I went straight to my local dealership to get a new tire since it was so close to the side wall of the tire They did not charge me for this service, I would have gladly paid. They has excellent service and very quick and efficient. Highly recommend for people in the area or passing through if you have any needs.

ARTHUR WOODS 4 years ago

I found great tires at great prices. They have hard to find sizes and even found me a mail in rebate. They have very good customer service and my wait time was very short. I enjoyed the experience !

All reviews on Google β†—

Frequently asked questions

Where is Palmer Tire & Auto Service located?

Palmer Tire & Auto Service is at 3091 N Water St, Decatur, IL 62526, in Decatur, Illinois. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Palmer Tire & Auto Service?

Palmer Tire & Auto Service is listed as a tire shop and is also tagged on Google as auto repair shop, mechanic, wheel store.

What are the hours of Palmer Tire & Auto Service?

Published hours are Monday: 8 am–5 pm; Tuesday: 8 am–5 pm; Wednesday: 8 am–5 pm; Thursday: 8 am–5 pm; Friday: 8 am–5 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.

Is Palmer Tire & Auto Service open on Sunday?

No, Palmer Tire & Auto Service is closed on Sunday.

What is the phone number of Palmer Tire & Auto Service?

You can call Palmer Tire & Auto Service at (217) 875-4266.

How is Palmer Tire & Auto Service rated on Google?

Palmer Tire & Auto Service has a Google rating of 4.7 out of 5 from 143 reviews.

Does Palmer Tire & Auto Service have a website?

Yes, the website of Palmer Tire & Auto Service is palmertireandautorepair.com (linked on this page).

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